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Frequently Asked Questions
MTN Data bundles are affordable data plans that gives an excellent internet experience on the most reliable data network and more value for money.
All MTN Customers can subscribe to any MTN Data bundle.
They are Daily, Weekly, Monthly, Bi-monthly, Quarterly, Bi-annually, and Yearly. See table below for the available data bundles

You can subscribe to any MTN data bundles via the following channels:

• USSD: Dialling *131*1# or *904# and selecting your preferred data plan

• SMS: Sending the bundle plan keyword to 131. (See table below for keywords).

• myMTNApp: download and log on to the MTN mobile App

• myMTNWeb: by logging on to www.mymtn.com.ng

• MTN TopIt/VTU

• MTN Zigi

• eShop: https://shop.mtn.ng/

• MoMo

• Facebook (Mobile Center)

• Google MDP

The pop-up menu is a feature that allows you to set your data bundle on Auto-renew or One-off purchase, and to Buy for a Friend:

• Auto-renew Purchase means that your data bundle will auto-renew after expiry in as much as you are having enough airtime on your line.

• One-off Purchase means that your data bundle will not renew after expiry.

• Buy for a Friend option allows you to buy a data bundle for another line with your airtime.

If you are buying a data bundle via SMS and it exits the pop-up menu, or it times out before selecting an option, the data bundle would be activated as One–off purchase. But, if you are buying the bundle via USSD you will not be able to proceed to buy the data bundle until you select an option of either one-off, auto-renewal or buy for a friend.

Yes, you will be able to opt in for Auto-renewal or renew the bundle by sending R+bundle code to 131.

Example: If you have an active 100MB daily bundle that is on One-off option, you will be able to renew it by sending R104 to 131.

See all Auto-renewal commands in the table below.

Yes, you will be able to cancel auto-renewal on your bundle anytime by sending the opt-out keyword to 131. See table below.

You will be able to check your data bundle balance via the following channels:

• SMS: Texting 2 to 131

• USSD: Dialing *131*4# (for main data bundle and bonus), or *556#

• myMTNApp

• myMTNweb

• MTN Zigi

Yes, you can activate multiple data bundles and all the data bundle purchased will have its own unique expiry dates.

If you have multiple data bundles active on your line, the data bundle with the least validity will be used first.

Example: If you have a 30-day bundle plan and 1-day plan both active on your line, the 1-day plan will be used first before the 30 days plan.

As soon as you exhaust your data bundle before the expiry, your data access will be suspended, and you will not be able to browse again. To continue browsing, you will need to do one of the following:

• Buy another data plan by dialing *131*1# or *904#.

• Borrow data by dialing *606#.

• Opt-in for Pay-As-You-Go browsing by dialing *131*200# to continue browsing with your airtime at N3.07/MB.

Yes, you will be able to enjoy 25%, 50%, 100%, and any other bonus offers you are eligible for on the network whenever you buy a data bundle. The offer includes:

• 100% 4G Upgrade Bonus: this offer is available only on select data plans from N15,000 and below beginning from month 1 to month 3 after upgrading your SIM to 4G.

• 25% 4G Upgrade Bonus: you will be able to enjoy 25% bonus on every data bundle you buy from month 4 to month 6 after upgrading your SIM to 4G.

• 50% Device Bonus: you will get 50% bonus on every data bundle you buy with a newly activated phone/device.

• Double Data Bonus: you will be able to enjoy double data (100% data bonus) only when you buy select data bundles from N15000 and below.

Yes, you will enjoy FREE data for streaming on YouTube in the night from 11pm to 6am and FREE YouTube for streaming All-Day on select data plans. See eligible data plans in table below:

Free YouTube Data

s/n

Free 4GB Data

YouTube Night Data (11pm to 6am)

Free YouTube Data (All-Day)

1

350MB Weekly Plan

350MB

NA

2

750MB Weekly Plan

NA

1hr-200MB-Daily

3

750MB 2-week Plan

1GB

NA

4

1GB Weekly Plan

1GB

NA

5

2GB Weekly Plan

NA

1hr-200MB-Daily

6

1.5GB Monthly Plan

2GB

NA

7

2GB Monthly Plan

NA

3hr-600MB-Weekly

8

3GB Monthly Plan

4GB

NA

9

4.5GB Monthly Plan

4GB

NA

10

6GB Monthly Plan

4GB

NA

11

10GB Monthly Plan

4GB

NA

12

12GB Monthl Plan

4GB

NA

13

20GB Monthly Plan

4GB

NA

All MTN customers who purchase any of the data plans eligible for the offer will be able to enjoy the Free YouTube data.

You will get the FREE YouTube data when you buy any of the eligible data plans via the following activation channels:

• USSD: Dialling *131*1#

• SMS: Text 130 to 131

• MTN On Demand (*904#).

• myMTNApp

• myMTNWeb

• MTN TopIT/VTU

• Facebook (Mobile Center)

• Google

• ChatBot

Your Free YouTube data will have the same validity with the main data plan you purchased.
The FREE YouTube data is available for from 11pm – 6am daily and All-day depending on the bundle you buy within the validity period of the main data plan. (See table for details)
Yes, you can enjoy multiples of the FREE YouTube data on every eligible data plan you buy.
NO, the FREE YouTube data can only be used to stream videos on YouTube app/web.
You will be charged from your main data bundle or any other available bundle if you continue to watch YouTube videos.
No, you will not be able to share your YouTube data but you can share your main data.
No, you will not be able to roll over the unused FREE YouTube data.
To check your YouTube data balance, simply dial *131*4#, *556#, text 2 to 131, or visit myMTNApp, myMTNweb, and MTN ChatBot.

Yes, you will be able to roll over your Unused main data bundle ONLY if you buy another data plan from the same category with the current bundle within the stipulated grace period. **Note, you will NOT be able to rollover any unused data bonus. See Data Roll Over table below for details:

Data Plan

Bundle Roll Over Category

Roll Over period

1-day

Daily bundle, 2-day, 3-day

1 day

2-day

3 days

3-day

3 days

7-day

Weekly, 2-week bundle

3 days

14-day

3 days

30-day

Monthly

7 days

60-day

2-month, 3-month

7 days

90-day

7 days

Yes, you will be able to rollover your unused 1GB when you activate any data plan from the monthly bundle category, and the validity of the new data bundle you activated will be applied to the unused/remaining bundle.
If you fail to renew your expired bundle or purchase another bundle from the same category after the rollover period, all your un-used bundle will be cleared. See Data Roll- Over table for details.

No, you will NOT be able to use it within the grace period until you renew the bundle or purchase another data plan from the same category with the Un-used bundle. See Data Roll Over table for details.

No, you will NOT be able to rollover any unused data bonus even if the bundle auto-renews before expiry, upon expiry or within the applicable rollover period.

All bundles will renew according to their bundle category – daily, weekly, and monthly, etc. However, if you have multiple data bundles active from same category, the last data plan you purchased from that category will be the bundle that will be auto-renewed. For Example: if you activate two data plans from the daily plans; (40MB on June 1st, 200MB on June 2nd), two plans from the monthly plan; (1.5GB on June 3rd and 10GB on June 4th), on the day of renewal, only 200MB from the daily plan and 10GB from the monthly plan will be the plans that will auto-renew.

Yes, you will be able to transfer from your data bundle to another line by dialing *131*Phone number* Data amount# or, text Transfer<space>Phone number<space>Data amount and send to 131.

The 40MB Daily Plan will be used first and after the data bundle has been exhausted then data charges will be deducted from the 2GB Monthly plan.

You will be able to browse from your airtime only after exhausting your data bundle, BUT you will be required to opt in by dialing *131*200# before you can browse from your airtime at Pay As You Go rate.

To opt in for PAYG browsing, simply;

• Dial *131*200#.

• Send RESET to 131.

Your browsing from your airtime will be charged at N3.07/MB.
No, you will not be charged for opting in for PAYG browsing.

To opt out of PAYG browsing, simply

• Dial *131*201#

• Send SUSPEND to 131.

You will be able to check the validity and expiry date of your data bundle via the following channels:

• SMS: Texting 2 to 131

• USSD: Dialing *131*4# (for main data bundle and bonus), or *556#

• myMTNApp

• myMTNweb

• ChatBot

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