FAQs
What does FTTx stand for?
FTTx stands for Fiber-To-The-x, where X represents homes, offices, business centres. However, this would now be referred to as MTN Fibre Broadband.
What is MTN Fibre Broadband?
MTN Fibre optic broadband is a data connection carried by a cable filled with thin glass or plastic fibre.
What technology does the MTN Fibre Broadband?
MTN Fibre optic broadband is a data connection carried by a cable filled with thin glass or plastic fibre.
Where is MTN Fibre Broadband available in Nigeria?
Select streets in Victoria Island, Kaduna and Ilorin. We also have Fibre presence in the estates below
S/N
Name of Estate
Town/Location
State
1
Plantation City Estate Phase 1
Warri
Delta
2
Plantation City Estate Extension
Warri
Delta
3
CITEC Estate
Abuja
FCT
4
Trans Engineering Estate 1
Dawaki
FCT
5
Trans Engineering Estate 2
Dawaki
FCT
6
Aco Estate
Life Camp
FCT
7
Kaduna Cluster
Kaduna
Kaduna
8
Ilorin GRA
Ilorin
Kwara
9
Cooperative Villa, Lagos (Ph1)
Ajah
Lagos
10
Oko-Oba GRA Scheme 1 Estate
Alimosho
Lagos
11
Anthony Village Cluster
Anthony
Lagos
12
Cooperative Villa, Lagos (Ph 2)
Badore, Ajah
Lagos
13
Mayfair Estate
Ibeju Lekki
Lagos
14
Methodist & Reeve Ikoyi, Lagos
Ikoyi
Lagos
15
Belmonte Apartment
Ikoyi
Lagos
16
Luxury Garden Apartment
Ikoyi
Lagos
17
VGC Estate
Lekki
Lagos
18
Chevron, Lagos
Lekki
Lagos
19
Law School 1
Lekki
Lagos
20
Bella’s Court
Lekki
Lagos
21
Atlantic View Estate
Lekki
Lagos
22
Harmony Estate
Magodo
Lagos
23
Boxmall, Oniru-Lekki
Oniru
Lagos
24
Law School 2
Victoria Island
Lagos
25
Agbara Estate
Agbara
Ogun
26
TA Gardens Estate
Warewa
Ogun
27
Shell RA
Port Harcourt
Rivers
28
Paradise Estate
Port Harcourt
Rivers
Do the MTN Fibre Broadband data plans roll-over?
Yes, the unused data balance can rollover for capped plans.
Do the MTN Fibre Broadband data plans auto-renew?
Yes, however, customers need to consent to this.
Can MTN Fibre Broadband customers activate HyNetflex or mobile data plans?
No, Fiber service has been provisioned with its own data plans which are exclusive to the service.
How can I subscribe to a Fibre Broadband Plan and check my data usage?
You can subscribe to Fibre Broadband Plans via
USSD: dial *461*6#
myMTNWeb (https://mymtn.com.ng)
How do Fibre Broadband customers change their device password?
Send an email to mtnbroadband.ng@mtn.com or call 217 for device password reset?
How can I resolve myMTNWeb portal login issue with error message (Please enter valid UserID)?
Send an email to mtnbroadband.ng@mtn.com or call 217 to report the issue.
How does I report LOS issue (Loss Of Service) i.e. when modem light is blinking RED?
Send an email to mtnbroadband.ng@mtn.com or call 217 to report issue.
Which category of customers can make use of the Staff Fibre Broadband plan?
This service plans are exclusive to only MTN Permanent staff.