FAQ

MTN Social Bundle is an event-based data bundle that allows customers to enjoy access to their favourite social media Apps such as Facebook, Ayoba, Eskimi, WeChat, 2GO, WhatsApp, YouTube, TikTok, Opera Mini & News, and Instagram at unbeatable rates.

You will be able to subscribe to a social bundle plan for as low as N25 daily and to buy All Social Bundle plan to access Facebook, WhatsApp, TikTok, Instagram, Ayoba, WeChat, 2GO, Vskit, and Eskimi for N50 daily, N100 weekly and N250 monthly. You can also buy a special social bundle plan to stream only on YouTube, Instagram & TikTok as cheap as N100. And you will also be able to subscribe to Social Mega Bundles at fantastic rates for as low as N200 for 750MB and N300 for 1GB.

All MTN customers are eligible to enjoy the Social Bundle WHILE MTN Prepaid customers will be eligible to enjoy the Social Mega Bundle.

To access Social Bundle, simply dial *131*3#. This will display all the available Social plans.

Yes, you can. Simply send the keyword of your preferred social plan to 131.

See table below for full list of Social Bundles with the activation keyword for the different plans.

Yes, you can access Facebook, WhatsApp, Instagram, Ayoba, WeChat, 2GO, TikTok, Vskit, and Eskimi apps at the same time if you subscribe to any of the ALL SOCIAL BUNDLE plans. Simply dial *131*3*6# and select your preferred plan OR send the keyword of your preferred All Social Bundle to 131.

Yes, you can buy the following bundles to access a combination of social apps on your phone by simply dialing *131*3# or sending the keywords from your respective tariff plans:

The subscription charges are as follows.

For single Social Bundle (GoodyBag):

• Daily plan – N25

• Weekly plan – N50

• Monthly plan – N150

For All Social Bundles:

• Daily plan – N50

• Weekly plan – N100

• Monthly plan – N250

For YouTube, Instagram & TikTok Only Bundle:

• Daily plan – N100

For WhatsApp & Facebook Bundle

• Daily plan – N25

• Weekly plan – N50

• Monthly plan – N100

For Social Mega Bundle

• 3 Days plan – N200

• Weekly plan – N300

Yes, but fair usage policy applies as follows.

For single Social Bundle:

• Daily plan – 25MB

• Weekly plan – 50MB

• Monthly plan – 150MB

For Instagram Social Bundle

• Daily plan – 250MB

• 3- Day Plan- 1GB

For All Social Bundles:

• Daily plan –150MB

• Weekly plan – 350MB

• Monthly plan – 1GB

For YouTube, Instagram & TikTok Only Bundle:

• Daily plan –350MB

For WhatsApp &Facebook Bundles (BetaTalk Only):

• Daily plan –100MB

• Weekly Plan – 200MB

• Monthly Plan – 500MB

For Social Mega Bundle (Prepaid Customers Only)

• 3 Days plan – 750MB

• Weekly plan – 1GB

Yes, you will receive data allowance on every subscription to social bundle(s).

You will be charged first from your Social Bundle data allowance, then any active data bonus before charging from your data bundle.

To check your Social Bundle balance, dial *131*4#.

No, you will ONLY be able to browse the social app or instant messaging services that you have subscribed to e.g. subscription to Facebook, WeChat and WhatsApp bundles will only grant you access to Facebook, WeChat and WhatsApp respectively.

Your subscription will be auto renewed on the day of expiry as long as you have enough airtime but you will receive a notification message before renewal and after renewal.

Yes, you will be able to roll-over your unused data within the stipulated grace-period. See table below:

You can stop auto renewal by sending STOP+keyword for single Social Bundle e.g. STOPWCM to 131 for WeChat monthly plan, and NO+keyword for other bundles e.g. NOASD to 131 for All Social Daily, or NOYIB to 131 for YouTube, Instagram &TikTok Bundle, and NOWFM to131 for WhatsApp &Facebook Bundles (Beta Talk Customers Only). e.g. NOSDM to 131 for 3 Days Social Mega Bundle, and NOSDW to 131 for Weekly Social Mega Bundle.